What kind of analytics or insights does Rozz provide regarding user questions and chatbot performance?

**What kind of analytics or insights does Rozz provide regarding user questions and chatbot performance?**

Brief answer

- Rozz provides a dashboard with usage and performance metrics (global counts, trends, latency, busiest hours), searchable Q&A logs, device/language breakdowns, editable cached responses, and a word cloud to surface common user intents.

Details

- Global Metrics: total queries, unique conversations, average queries per conversation, and error counts — quick health/usage signals.

- Questions & Answers Reporting: a fully searchable table showing user-submitted questions alongside Rozz’s generated answers (useful for spotting problem areas or misanswers).

- Interactive Cache Management: edit cached responses from the dashboard (cache retention: 2 months).

- Device & Language Breakdown: shows which devices and languages users use most.

- Time-series Graphs: metrics by day and by month to spot trends and peaks.

- Conversations Per Hour: identifies busiest times of day for staffing/content scheduling.

- Query Duration Distribution: measures response latency distribution to monitor performance.

- Word Cloud of Questions: visualizes frequent words/topics to surface primary user intents.

- Workflow/Actionability: these analytics are explicitly intended to help monitor performance, refine cached responses, identify trends, and feed Rozz’s GEO/Q&A pipeline so common questions can become discoverable content across AI platforms.

Sources

- [What's Included in the Rozz Dashboard?](https://rozz.site/qna/introducing-the-rozz-dashboard.html)

- [Why is Website Search Broken and How Can We Fix It?](https://rozz.site/qna/why-website-search-is-broken-and-how-to-fix-it.html)

Would you like to see a sample dashboard view or do you need metrics exported via API or CSV?