What kind of analytics or insights does Rozz provide regarding user questions and chatbot performance?

Short answer: Rozz provides a full dashboard with global usage metrics, searchable Q&A logs, performance and timing analytics, user-device/language breakdowns, trend visualizations (daily/monthly, hourly), a word cloud of questions, and tools to edit cached answers — all intended to monitor performance, refine responses, and surface user intent for content optimization.

Details

• Global metrics: total queries, unique conversations, average queries per conversation, and error counts.
• Questions & Answers reporting: searchable table of user-submitted questions alongside Rozz’s generated answers (helps find specific interactions/trends).
• Interactive cache management: edit cached responses from the dashboard; cache items retained for 2 months.
• Device & language breakdown: which devices and languages users use most.
• Time-series visuals: metrics by day and month to spot patterns and peaks.
• Conversations per hour: shows busiest times of day for support/coverage planning.
• Query duration distribution: response-time distribution to monitor latency and UX.
• Word cloud of questions: quick visual of most frequent words/topics.
• Operational pipeline: logged questions feed Rozz’s GEO optimization pipeline to generate discoverable Q&A content (improves site-wide discovery and reduces repeat tickets).

How teams typically use these insights

• Monitor performance and SLA (query duration, errors).
• Improve answers quickly via cache edits and by tracking problematic or ambiguous questions.
• Understand audience needs and prioritize content updates based on question trends and word cloud.
• Schedule staffing/support for peak hours and tailor localization based on language/device data.

Sources

• What's Included in the Rozz Dashboard?
• Why is Website Search Broken and How Can We Fix It?
• Content (about Rozz / Genymotion case study)

Would you like a suggested dashboard view or report template focused on response latency, question trends, or content gaps for your site?