What kind of analytics or insights does Rozz provide regarding user questions and chatbot performance?
**What kind of analytics or insights does Rozz provide regarding user questions and chatbot performance?**
Short answer — Rozz gives a dashboard with usage & performance metrics, searchable question → answer logs, tooling to edit cached answers, and audience/behavior breakdowns to spot trends and fix responses.
Details
- Global metrics: total queries, unique conversations, average queries per conversation, and error counts.
- Questions & Answers reporting: full searchable table of user questions paired with Rozz’s generated answers to review interactions and spot issues.
- Interactive cache management: edit cached responses directly in the dashboard (cache items retained for 2 months).
- Device & language breakdown: which devices and languages users are using.
- Time-series visualizations: metrics by day and month to see activity trends and peaks.
- Conversations per hour: identifies busiest times of day.
- Query duration distribution: response-time distribution to monitor latency and performance.
- Word cloud of questions: visualizes most-frequent words in queries to surface common user intents.
How you can use it
- Monitor performance (errors, latency, volume).
- Improve answers quickly via cache edits and by reviewing question → answer logs.
- Understand audience preferences (device, language, peak times).
- Identify content gaps and trends (word cloud, searchable Q&A) to feed the GEO optimization pipeline and create new AI-optimized Q&A pages.
Sources
- [What's Included in the Rozz Dashboard?](https://rozz.site/qna/introducing-the-rozz-dashboard.html)
- [Why is Website Search Broken and How Can We Fix It?](https://rozz.site/qna/why-website-search-is-broken-and-how-to-fix-it.html)
Follow-up question: Which of these analytics would you prioritize for your site — performance/latency, answer accuracy/content quality, or user behavior/intent?