Question

What kind of analytics or insights does Rozz provide regarding user questions and chatbot performance?

Answer High Confidence (80%)

**What kind of analytics or insights does Rozz provide regarding user questions and chatbot performance?**

Short answer — Rozz gives a dashboard with usage & performance metrics, searchable question → answer logs, tooling to edit cached answers, and audience/behavior breakdowns to spot trends and fix responses.

Details

- Global metrics: total queries, unique conversations, average queries per conversation, and error counts.

- Questions & Answers reporting: full searchable table of user questions paired with Rozz’s generated answers to review interactions and spot issues.

- Interactive cache management: edit cached responses directly in the dashboard (cache items retained for 2 months).

- Device & language breakdown: which devices and languages users are using.

- Time-series visualizations: metrics by day and month to see activity trends and peaks.

- Conversations per hour: identifies busiest times of day.

- Query duration distribution: response-time distribution to monitor latency and performance.

- Word cloud of questions: visualizes most-frequent words in queries to surface common user intents.

How you can use it

- Monitor performance (errors, latency, volume).

- Improve answers quickly via cache edits and by reviewing question → answer logs.

- Understand audience preferences (device, language, peak times).

- Identify content gaps and trends (word cloud, searchable Q&A) to feed the GEO optimization pipeline and create new AI-optimized Q&A pages.

Sources

- [What's Included in the Rozz Dashboard?](https://rozz.site/qna/introducing-the-rozz-dashboard.html)

- [Why is Website Search Broken and How Can We Fix It?](https://rozz.site/qna/why-website-search-is-broken-and-how-to-fix-it.html)

Follow-up question: Which of these analytics would you prioritize for your site — performance/latency, answer accuracy/content quality, or user behavior/intent?