What kind of analytics or insights does Rozz provide regarding user questions and chatbot performance?

Short answer — Rozz provides dashboard analytics for usage, performance, content insights and user behavior: totals and trends (queries, conversations, errors), searchable Q&A logs, response/cache editing, device & language breakdowns, time-of-day and duration metrics, and a question word cloud.

Details

• Global metrics: total queries, unique conversations, average queries per conversation, and errors.
• Questions & Answers reporting: a fully searchable table showing user-submitted questions alongside Rozz’s generated answers (helps spot specific interactions and trends).
• Interactive cache management: view and edit cached responses directly in the dashboard (cache items persist for 2 months).
• Device & language breakdown: which devices and languages users use most.
• Metrics by day and month: visual graphs for daily and monthly activity to spot patterns and peaks.
• Conversations per hour: identifies busiest times of day.
• Query duration distribution: measures response latency and helps monitor performance.
• Word cloud of questions: visualizes most-frequent words in user queries to surface top interests/concerns.

How you can use these insights

• Monitor performance and error rates to ensure good UX.
• Improve answers quickly by editing cached responses.
• Tailor content and support coverage based on peak hours, device/language mix, and frequent topics.
• Feed high-intent questions into your GEO pipeline to create discoverable Q&A pages (part of Rozz’s virtuous cycle).

Sources

• What's Included in the Rozz Dashboard?
• Why is Website Search Broken and How Can We Fix It?
• About ROZZ

Would you like help mapping which of these metrics matter most for your site or setting alert thresholds for errors/latency?